GDPR Compliance
Last updated: June 19, 2026
Our Commitment to Data Protection
glow-basilisk is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Lawful Basis for Processing
We process your personal data under the following lawful bases:
- Consent: When you submit an inquiry form or sign up for communications
- Contract: When processing is necessary to fulfill a restoration service agreement
- Legitimate interests: For improving our services and website functionality
- Legal obligation: When required to comply with UK law
Your GDPR Rights
Under UK GDPR, you have the following rights:
Right to Access
You have the right to request a copy of the personal data we hold about you.
Right to Rectification
You can request that we correct any inaccurate or incomplete personal data.
Right to Erasure
You can request deletion of your personal data in certain circumstances.
Right to Restrict Processing
You can request that we limit the processing of your personal data in specific situations.
Right to Data Portability
You can request a copy of your data in a structured, machine-readable format.
Right to Object
You can object to processing of your personal data based on legitimate interests.
Rights Related to Automated Decision Making
We do not use automated decision-making or profiling.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:
- Inquiry data: retained for up to 12 months if no service agreement is reached
- Client project data: retained for 7 years after project completion for business records
- Cookie data: as specified in our Cookies Policy
Data Security Measures
We implement appropriate technical and organizational measures to ensure data security, including:
- Secure storage of electronic and physical records
- Access controls limiting data access to authorized personnel only
- Regular security assessments and updates
- Staff training on data protection practices
Data Transfers
We do not transfer personal data outside the United Kingdom. All data processing occurs within the UK.
Exercising Your Rights
To exercise any of your GDPR rights, please contact us at:
Email: info @ glow-basilisk.com
We will respond to your request within one month of receipt.
Right to Lodge a Complaint
If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Website: www.ico.org.uk
Updates to This Notice
We may update this GDPR compliance notice periodically. Any changes will be posted on this page with an updated date.